2-1-1 is a fast, free and confidential way to get help 24 hours a day, 7 days a week. For an emergency, please call 911. Please click here to see when 2-1-1 will be available in your area. If 2-1-1 is not yet active with your phone provider, or if you are using a cell phone or PBX line, you can reach the 2-1-1 call center by dialing (800) 427-4626. In the St. Louis area you can also dial (314) 421-4636 (INFO). Click here for information about 2-1-1 in the Kansas City area.